Real Iceland stays, owned by locals.

Standard check-in time is 15:00 (3:00 PM). Standard check-out time is 11:00 (11:00 AM).

Early check-in and late check-out requests are subject to availability and may incur an additional fee. Please contact the specific hotel property directly in advance to inquire about these options.

Whether breakfast is included depends on your specific room rate and booking package. Please check your booking confirmation or the details provided during the reservation process. Breakfast is typically served buffet-style.

Breakfast is generally served from 07:00 (7:00 AM) to 10:00 (10:00 AM) daily. Please confirm specific times upon arrival at your chosen property.

Yes, complimentary Wi-Fi access is available in all rooms and public areas at all our properties.

We accept major credit cards, including Visa, MasterCard, and American Express. Payment is typically processed upon arrival or departure, depending on your booking terms.

Yes, a detailed invoice for your stay can be provided upon check-out. Please request it at the reception desk.

We strive to accommodate various dietary needs, such as vegetarian, vegan, gluten-free, or allergies. Please inform the hotel staff in advance of your arrival, or at check-in, so we can make appropriate arrangements.

Some of our properties offer accessible rooms or facilities. Please contact the specific hotel property directly before booking to discuss your requirements and ensure we can meet your needs.

For up-to-date information on weather, please visit the Icelandic Met Office website (vedur.is). For real-time road conditions, including closures and warnings, check road.is (The Icelandic Road and Coastal Administration).

You can contact our central reservations or administration team via email at info@ourhotels.is or by phone at +354 123 4567.

We recommend packing layers of warm clothing, including waterproof and windproof outerwear, sturdy walking shoes, a hat, gloves, and a scarf, regardless of the season. Don’t forget a swimsuit for hot springs and a camera!

Guests must be at least 18 years old to check in to our hotels, unless accompanied by an adult.

Our general policy does not permit pets. However, service animals may be allowed with prior arrangement. Please contact the specific hotel property directly to inquire.

Laundry facilities are not available at all properties. Please inquire directly with your chosen hotel if this service is important for your stay.